Digital Products and Refund Policy
This policy applies to digital products purchased through rodrigopineapple.com.
Delivery of Digital Products
Digital products are delivered electronically once payment has been received and confirmed.
After completing a purchase, you will receive an email with a link to download the product. The download link may also appear on the order confirmation page.
Download links are available for a limited period of time. If your link has expired or you have any trouble accessing your purchase, you can contact us at hola@rodrigopineapple.com for assistance.
If you provided an incorrect email address during your purchase or did not receive the email containing the download link, please contact us at the same address.
Refunds for Digital Products
Due to the nature of digital products and the fact that they may be downloaded or used once delivered, sales of digital products are generally final and non-refundable once the product has been delivered or made available for download, except where a refund is required by applicable law.
If you received an incorrect file, accidentally made a duplicate purchase, the product has a technical issue that prevents you from using it, or there is another problem with your order, please contact us at:
We will review each case individually and, when appropriate, may provide the file again, replace a defective file, or issue a refund.
Compatibility
Before making a purchase, please review the product description and its compatibility requirements.
Some digital products may require specific applications, devices, or software versions to work properly.
It is the buyer’s responsibility to make sure they have a device and software that are compatible with the product, unless otherwise stated in the product description.
If you have any questions about compatibility before making a purchase, you can contact us at hola@rodrigopineapple.com.
Download Issues
If you have difficulty downloading or accessing a product you purchased, please contact us at:
Whenever possible, include the name or email address used for the purchase and your order number.
Changes to This Policy
We may update this policy from time to time to reflect changes to our products, services, or applicable legal requirements.
The current version will be available on this page.
Contact
For any questions regarding a purchase, download, or refund, please contact us at: